Modernize citizen services with secure automation
Process citizen requests, applications, and inquiries with enterprise-grade security. Send AI helps government organizations deliver faster, more efficient public services.
Government & Public Sector
Public service meets
paperwork gridlock
Citizens contact through email, web forms, phone, and in-person. Each request requires manual routing, tracking through completion, and maintaining perfect audit trails.
Global population relying on efficient public services.
Mandated response times for citizen inquiries.
Strict adherence to legal and regulatory standards.
Increasing volume of digital citizen interactions.
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How we can help
Use Case
Automatically process citizen inquiries and service requests. Extract request details, classify by type and urgency, and route to the appropriate department for fast resolution while maintaining compliance.
Challenges
- Requests arrive through multiple channels: email, web forms, phone, in-person
- Citizens use informal language that doesn't match official department terminology
- Request classification requires understanding of departmental jurisdictions
Business Case
- Reduce initial request processing time from 3 days to 30 minutes
- Improve citizen satisfaction by 40% through faster acknowledgment
- Handle 3x request volume during emergencies without additional staff
Discover the Send AI platform
Send AI handles the entire workflow. Automatically classifying, extracting, validating, and routing every request to the right team and system.
Automatically split, rotate, and enhance documents before processing. We handle multi-page PDFs, scanned images, and mixed attachments.
Learn more
Discover the Send AI platform
Send AI handles the entire workflow. Automatically classifying, extracting, validating, and routing every request to the right team and system.
Automatically split, rotate, and enhance documents before processing. We handle multi-page PDFs, scanned images, and mixed attachments.
Learn moreIntegrate with the systems you already use
Connect via Email and API, Export in Any Format
Send AI seamlessly integrates with your existing systems through email, direct API or SFTP connections. Export processed data in JSON, XML, Excel, CSV, or TXT to ensure compatibility with any downstream system.
{
edi_reference: {
id: "g67iui9i2d",
content: "INV-9090100",
value: "INV-9090100",
start_offset: 112,
end_offset: 120,
confidence: 0.97,
meta: {
customer_name: "Acme Corp",
customer_id: "CUST-00123"
}
labeled_by: "sendai-finance-v1.2",
created_at: 20250923T12:34:56Z,
}
}| A | B | C | D | |
|---|---|---|---|---|
| 1 | Invoice ID | Date | Amount | Customer |
| 2 | INV-9090100 | 2025-09-23 | €5,240.00 | Acme Corp |
| 3 | INV-9090101 | 2025-09-24 | €3,180.50 | TechCo Ltd |
| 4 | INV-9090102 | 2025-09-25 | €7,425.75 | Global Inc |
| 5 | INV-9090103 | 2025-09-26 | €2,895.25 | StartupXYZ |
| 6 | INV-9090104 | 2025-09-27 | €4,560.00 | Enterprise Co |
Customer Success
Trusted by industry leaders
“We process for some of the biggest names in insurance and trust Send AI to be the basis on which we deliver our service.”
“Every week we add more customers to automatic processing, and every week I see my team getting more breathing room. We're now focusing on the complex work that truly benefits from our expertise.”
Ready to launch?
It's time for your inbox revolution. Start today.
Request a personalized demo and discover how our AI-powered platform can transform your team's performance in days.
Why teams choose Send AI
- Proven in production handling complex, real-world edge cases that break standard demos and automation tools.
- Empowers your key experts with a superior human-in-the-loop interface turning data entry into high-value validation.
- Built for regulated industries like Insurance and Logistics, ensuring full compliance with strict security requirements.
- Rapid time-to-value means you go live in days, not months, avoiding the long implementation cycles of legacy software.
Industry Insights & Best Practices
Download our comprehensive whitepaper covering real-world case studies, implementation strategies, and proven methodologies for achieving operational excellence with AI automation.
Coming Soon
We are currently updating our whitepapers with the latest industry insights. Please check back later.
