Transform claims processing and policy management
Handle claims submissions, policy requests, and customer inquiries with AI-powered automation. Reduce processing times and improve customer satisfaction.
Insurance
Claims processing meets
document overload
Claims arrive through multiple channels with varying documentation quality. Policy requests require gathering scattered information. Customer inquiries need immediate responses while you are buried in paperwork.
Global insurance market value relying on efficient processing.
Time to settle claims with manual workflows.
Time spent manually entering claim and policy data.
Customer satisfaction goal for claims handling.
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How we can help
Use Case
Automatically extract claim details from customer emails including policy numbers, incident descriptions, dates, and supporting documentation. Route claims to adjusters and trigger immediate processing workflows.
Challenges
- Claims arrive via email, mobile apps, agent portals, and paper forms
- Supporting documents come in various formats: photos, PDFs, handwritten notes
- Incomplete claims require multiple back-and-forth communications
Business Case
- Reduce first notice of loss processing time from 2 days to 15 minutes
- Decrease claim settlement time by 40% through automated document extraction
- Improve customer satisfaction by 30% with instant claim acknowledgment
Discover the Send AI platform
Send AI handles the entire workflow. Automatically classifying, extracting, validating, and routing every request to the right team and system.
Automatically split, rotate, and enhance documents before processing. We handle multi-page PDFs, scanned images, and mixed attachments.
Learn more
Discover the Send AI platform
Send AI handles the entire workflow. Automatically classifying, extracting, validating, and routing every request to the right team and system.
Automatically split, rotate, and enhance documents before processing. We handle multi-page PDFs, scanned images, and mixed attachments.
Learn moreIntegrate with the systems you already use
Connect via Email and API, Export in Any Format
Send AI seamlessly integrates with your existing systems through email, direct API or SFTP connections. Export processed data in JSON, XML, Excel, CSV, or TXT to ensure compatibility with any downstream system.
{
edi_reference: {
id: "g67iui9i2d",
content: "INV-9090100",
value: "INV-9090100",
start_offset: 112,
end_offset: 120,
confidence: 0.97,
meta: {
customer_name: "Acme Corp",
customer_id: "CUST-00123"
}
labeled_by: "sendai-finance-v1.2",
created_at: 20250923T12:34:56Z,
}
}| A | B | C | D | |
|---|---|---|---|---|
| 1 | Invoice ID | Date | Amount | Customer |
| 2 | INV-9090100 | 2025-09-23 | €5,240.00 | Acme Corp |
| 3 | INV-9090101 | 2025-09-24 | €3,180.50 | TechCo Ltd |
| 4 | INV-9090102 | 2025-09-25 | €7,425.75 | Global Inc |
| 5 | INV-9090103 | 2025-09-26 | €2,895.25 | StartupXYZ |
| 6 | INV-9090104 | 2025-09-27 | €4,560.00 | Enterprise Co |
Customer Success
Trusted by industry leaders
“We process for some of the biggest names in insurance and trust Send AI to be the basis on which we deliver our service.”
“Every week we add more customers to automatic processing, and every week I see my team getting more breathing room. We're now focusing on the complex work that truly benefits from our expertise.”
Ready to launch?
It's time for your inbox revolution. Start today.
Request a personalized demo and discover how our AI-powered platform can transform your team's performance in days.
Why teams choose Send AI
- Proven in production handling complex, real-world edge cases that break standard demos and automation tools.
- Empowers your key experts with a superior human-in-the-loop interface turning data entry into high-value validation.
- Built for regulated industries like Insurance and Logistics, ensuring full compliance with strict security requirements.
- Rapid time-to-value means you go live in days, not months, avoiding the long implementation cycles of legacy software.
Industry Insights & Best Practices
Download our comprehensive whitepaper covering real-world case studies, implementation strategies, and proven methodologies for achieving operational excellence with AI automation.
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We are currently updating our whitepapers with the latest industry insights. Please check back later.
