Send AI
Core capabilities

Classification & Routing

Identify document types, split multi-page files, and detect email intent automatically. Route items to the right team or workflow based on content, priority, and language with zero manual sorting.

Context-aware classification
Intelligent routing rules
Priority detection

Features

Your digital mailroom, fully automated

Sorting documents manually is a waste of human potential. Whether it's a PDF invoice, an email inquiry, or a scanned form, we instantly identify what it is and where it needs to go. Route by content, priority, or language without lifting a finger.

AI-powered document classification
Context-aware routing rules
Priority detection and scoring
Custom classification models
Multi-language support
Intent recognition
Automatic owner assignment
Department routing
Escalation pathways
Confidence scoring
Manual override options
Learning from corrections

01/02 classification

The sorting room

Before anything, we like to understand what type of document we are dealing with. Our AI analyzes content, context, and intent to classify documents accurately.

02/02 Intent detection

Determine the job to be done

Do we need to process a document, escalate it, or answer to a question first? Our intent detection models analyze the content to understand the purpose behind each document.

48
Inbox
Upload documents
cs+noreply@notifications.comDocument #882
Just now
orders@company.comNew transport, action required - REF: 1433
1m ago
transport@logistics.nlUnclassified Document #880
2m ago

Activity

upload1 minute ago

Document #882

classification1 minute ago

Attachment 1

processing
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CMRNow

Attachment 1

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classification1 minute ago

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Packing ListNow

Attachment 2

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Inbox / FW: New load - 95969

FW: New load - 95969

Order | Logistics Company(orders@logistic.com)
Wed 26 Nov 2025, 10:19
Sent via email to: "logistics_company.p4lls@mail.send.ai"
Hello team, Can we load next tuesday, see attached? Thanks, Alex

Attachments

ATT95969.pdf
432.41 kB
Send AISend.AI
Wed 26 Nov 2025, 10:19 (1 day ago)

Intent: Order Inquiry (intt_ejx13)

Action: Forward to planning@logistics.com

Message:

Customers asks to transport 200 colli of electronics (2 EPAL) from Hamburg to Munich on December 2nd. Please confirm availability and pricing.

- Send AI

FW: New load - 95969

Email

Document processing completed

Ready to launch?

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Request a personalized demo and discover how our AI-powered platform can transform your team's performance in days.

Why teams choose Send AI

  • Proven in production
  • Empowers your key experts
  • Built for regulated industries
  • Rapid time-to-value

Enterprise-Grade Security

Your data security is our top priority. We maintain industry-leading certifications and follow best practices for data protection and privacy, ensuring your sensitive information remains safe and compliant.

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Compliant
ISO 27001
Certified
DORA
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SOC II
Pending